Our Story

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CASA Unlimited Enterprises, Inc. is a woman-owned, family-run business serving Phoenix Sky Harbor International Airport.

Led by CEO Joya—whose creative drive and commitment to excellence shape every aspect of the company—CASA delivers a people-first approach to airport retail. Our focus: building exceptional spaces through cultural integrity, thoughtful merchandising, and unmatched service.

Born from humble beginnings, CASA was founded on values of resilience, opportunity, and community. What started as a small venture has grown into a thriving operation grounded in purpose. Today, CASA continues to honor its family-driven roots while innovating for the future—one traveler, one store, and one meaningful moment at a time.

Joya Kizer

President + CEO

Joya Kizer is the President & CEO of CASA Unlimited Enterprises, Inc., a woman- and minority-owned airport concessionaire founded by her parents in 1989. Since joining CASA in 2001, Joya has led the company through strategic growth, expanding operations to more than 25 joint venture locations across major U.S. airports, including Phoenix Sky Harbor, LAX, DFW, and Miami International. Appointed CEO in 2013, she has guided CASA to national recognition for operational excellence, guest experience, and collaborative partnerships. Beyond the terminals, Joya is a committed community advocate, serving on advisory councils and nonprofit boards while advancing equity, opportunity, and sustainable growth in both business and service.

Our Experienced Team

Thu Tran

Accounts Payable

Helen Crosthwaith

Office Operations

Tiffany Whicker

HR Manager

Jackson Aguirre

Accounting Clerk

Janay Jordan

Warehouse Operations Coordinator

Elias Cruz

Warehouse Supervisor

Nicholas Vaden

Culture Specialist

Maya Clarke

Melisa Doran

Director of Merchandise

Maria Ruiz

Accounts Receiving

Rob

Director of Operations

Honors & Awards

The CASA Unlimited management team has been awarded and honored by many business and community organizations:

2025

  • Vistage Member Excellence Leadership Award
  • ASU Sun Devil Stories: Women in Business, Featured Panelist
  • Feature AMAC 360: Projecting 2025 Virtual Membership Meeting
  • Arizona State University Sun Devil 100 Award for Exemplary Leadership
  • Aviation Business Summit Overall Airport Guest Experience Champion Award
  • WHSmith Summit Excellence in Collaboration Partner Award
  • Guest Speaker, WHSmith Summit Pushing Possible Event

2024

  • Arizona State University Sun Devil 100 Award for Exemplary Leadership
  • Aviation Business Summit ACDBE Retail Champion Award
  • Guest Speaker, ASU Hispanic Convocation (graduation)
  • Guest Speaker, 15th Annual FAA National Civil Rights Training Conference

2023

  • Chase for Business: The Experience Phoenix, Participant
  • AMAC Legends & Leapers Series, Guest Speaker
  • Guest Speaker, Aviation Conference, Chase Small Business
  • Arizona State University Sun Devil 100 Award for Exemplary Leadership

2021

  • Arizona State University Sun Devil 100 Award for Exemplary Leadership
  • Airport Experience News Nominee

2020

  • Arizona State University Sun Devil 100 Award for Exemplary Leadership
  • Airport Experience News Nominee

2010s

  • 2019 Arizona State University Sun Devil 100 Award for Exemplary Leadership
  • 2019 USA Today 10 Best Airport Newsstand/Travel Essential
  • 2018 Member, Congressman Gallego’s Women’s Advisory Council
  • 2018 Outstanding Women in Business, Arizona Business Journal Nominee
  • 2015 ARN Best Retail Concessionaire
  • 2014 Feature in Airport Revenue News (ARN) Magazine, Oct 2014, Vol. 12/Issue 57
  • 2014, 40 Hispanic Leaders Under 40, Univision and Valle del Sol, Nicolas Kizer
  • 2013 Univision/Valle del Sol 40 Hispanic Leaders Under 40 Award
  • 2013 ASU Spirit of Enterprise, Small Business Nominee
  • 2011 Airport Minority Advisory Council, AMAC Business Partner Award
  • 2010 Phoenix Sky Harbor Airport, Champion of Customer Service Concessionaire Award

2000s

  • 2008, Legacy Award, Hispanic Chamber of Commerce
  • 2006 Chicanos Por La Causa, Small Business Award
  • 2006, Million Dollar Club, ARIZONA Women Magazine
  • 2004, Retailer Hall-of-Fame, Ann McGillivray & Company
    2004, Entrepreneur of the Year, YMCA
  • 2003, Anna Maria Arias Business Award, Latina Style Magazine
  • 2003, Profiles of Success Hispanic Advocacy Award, Valle del Sol

1990s

  • 1998 Wall Street Seminar New York
  • 1996 Youth Multicultural Program Mexico
  • 1992 Youth Legislation Session Colorado
  • 1992 Phoenix Sister Cities Youth Ambassador Program – Chengdu, China